Rants - Guitar Center Blacklists Steady Customer

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Sent In By Peter Maizitis .. Just One More Unhappy Guitar Center Customer !!!!!
Just another example of why you should never deal with a large corporation !!!!

-----Original Message-----
From: jcole@guitarcenter.com
To: maizitis@aol.com
Sent: Tue, Dec 28, 2010 4:32 pm
Subject: Final Communication

Hello Mr. Maizitis,

I have received confirmation that $113.12 has been refunded to your card from the West LA store. I have also received confirmation that $107.74 has been refunded to your MasterCard for the case ordered from GuitarCenter.com.

I believe this resolves any outstanding transactions between you and Guitar Center.

After considering the nature and volume of your complaints, we have come to the decision that Guitar Center, and all its affiliates and ownership entities, no longer wish to do business with you. We believe that we are unable to satisfy you and regret to inform you that Guitar Center wishes to part ways with you at this time. It is the right of Guitar Center to refuse business or service whenever deemed necessary, we choose to enact that right at this time. It is regretful, but clear, that Guitar Center is simply not able to satisfy your needs.

This letter is to inform you that you are no longer welcome as a customer and that you, Peter Maizitis, should refrain from entering, phoning, attempting to purchase merchandise from or having any contact with any Guitar Center or Guitar Center affiliate. Any further telephone calls or correspondence will be disregarded.

Sincerely,
Jeremy Cole

Hi Ed .... I thought this email from Guitar Center customer service would be of interest to you since I saw you had a Guitar Center rants page.

What does this mean to me? If Mr. Cole really has the legal authority ....
- I can't contact any of the Guitar Centers ....
- I can't contact any of their affiliates

What does the last part mean?
- I can't contact Bain Capital who owns them?
- I can't contact Musicians Friend who Guitar Center owns?
- I can't contact John Bonamassa who apparently is an affiliate?
- Twitter's Ampeater, who is an affiliate?

I have been selling CDs through CD Baby and they probably are affiliated someway even through their affiliates so I can't sell through them?

- What about PRS guitars ... they sell them and are affiliated?

Is this even legal?

Disgusting if not illegal ... no?

Pete Maizitis
Dance of the Druids
440-230-0593

In August 2007 a Guitar Center customer paid 25g cash and received 2 Charvel EVH's for free along with EVH pedals and tons of accessories. Another customer decided to finance an EVH Frankie in full after seeing the other transaction take place hoping to get the extra goodies too. Well, the other sales rep didn't give him the freebies the other guy got and was told different salesmen handle transactions differently. It was obvious he wanted to back out of deal as his card was being swiped but was to afraid to speak up. He went through with it anyway and wasted $25g on a $500 D.I.Y kit. Feeling appreciated, the first man returned a month later to purchase another EVH Frankie because they made him feel special. I wasn't there to witness the second transaction, but I was informed he received several thousand more in freebies again. I had a friend who worked the door security in 2007 so I would see her lunch break and play play the guitars while chatting.

I only go in to Guitar Center or a Best Buy when I need to spend hands on time with current technology. A Radio Shack employee tried to sell me $300 cell phone. I know for a fact that just because a product says "touch screen" or "state of the art features" doesn't indicate high quality. I've seen too many people invest in these super pricey phone plans with phones that break within one or two months of ownership. I'm well aware that 90% of our force-fed products are outsourced/slapped together with "high end" features that are made to fail. When a salesman is very confident about his product, I reply by asking why he insists on an extended warranty for $99 since he sounds more convinced then I am. They usually don't know how to answer so they rebut by giving a stupid answer like, "One can never be too sure."

My friend has a $50 Boost mobile phone that's been through hell yet it's still holding up almost three years (much longer then the $200 - $350 phones). If you take away all the flashy features in a cell phone, then so many people would go into withdrawals and not know what to do with themselves. Seriously, if it's not broken, then don't fix it. Guitar building, welding, electronics, bamboo wreath, inking etc. are great hobbies, no? How about teens who put their parent through hell to buy a new pairs of $75 designer jeans every other week? Girls won't date guys unless they are wearing the "in" style clothing or talking on the newest touch screen cell. I can get about three years out of a $20 pair of jeans. I can also get 3 years our of $75 pair of Abercrombie and Fitch.

At 27 years old, I've learned a lot through trial and error, your rants on guitars, and life experiences through dealing with my own mistakes. I'm not blind like 87% of people who go shopping and because of it I've been labeled out of style, cheap date, hard ass, weird, odd, asshole, bitter etc. I consider myself a sharp arrow with a good knack for calling BS before the person handing it out is aware of their intensions. I have my own theory that the people who dislike my ways are the ones who can't get away with being hypocritical and sneaky. I'm not perfect; I'm still a hard working, honest, loyal and passionate person who believes in practicing what is preached. I feel blessed to have open eyes that aren't fouled by the misleading corruption from our politicians and conglomerates destroying this world. It's amazing how many people assume the owner of Nike is a good looking, understanding, whole-hearted, athletic man who stays in shape for his wife. Did you know that more people think the owner of Walmart is a family-oriented, educated and sensible man who loves golf and people?

I love your rants and raves -- the people who can't handle the truth are the ones who can't face reality or wake up. Everyone is forced to buy into corporate, but way too many impulsive people put their trusting faith into conglomerates which is also why they get away with what they do.

Regards,
Joey "Guitar"

P.S. I'm a bit of a hypocrite since my field requires computers, but my hobbies aren't limited to/don't include obsessive texting, Twitter, Facebook, MTV reality shows or night club drama.

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