Monday - Friday: 9:00 am - 5:00 pm PST (Pacific Standard Time)
Saturday and Sunday: Closed
Ed Roman Guitars
8520 Wounded Horse Trail
Las Vegas NV 89161
Customer Support Number: 702-597-0147
Parts Department Number: 702-875-4552
Fax: 702-875-4012
PLEASE NOTE: This address is for shipping purposes only. Individuals wishing to visit our custom shop or warehouse must call ahead to set up an appointment. You can reach us at 702-597-0147 to set up an appointment.
We prefer to speak directly to our customers on the phone rather than communicating via email.
If you have questions concerning custom orders, product sales, or to schedule an appointment to visit our custom workshop, please contact us at 702-875-4552 during our posted hours of operation.
To order replacement parts please call us at 702-875-4552. Our parts department & repair assistance business hours are 9am - 5pm Pacific Time. Saturday 10:00am - 2:00pm.
To communicate with our marketing department concerning marketing or branding opportunities, call us at 702-875-4552 and ask to speak with Lindsey, Brett or Scott.
In a typical day we receive hundreds of emails from around the world. We are often backlogged and we strongly encourage you to call us instead. We understand that calling might not be possible, so we do have email contacts listed below. Please make sure you email the correct person, and please allow 2 business days for a response. We thank you for your time and look forward to serving you.
Contact Scott for all guitar sales.
Contact Bob for all parts and repairs.
Contact Bert for tracking information ONLY.
Call and ask for Mike.
Contact Brett for website issues. Note: Our site is currently being redesigned for modern browsers and mobile devices. Please use the very latest versions of your favorite OS and browser, be it Chrome, Firefox, Safari , Opera, IE etc.